Our services
Expert implementation of Salesforce CRM tailored to various industries for improved business performance.
Comprehensive Salesforce CRM Implementation Package
Discovery & Design
Needs Assessment & Solution Architecture: Conduct interviews and workshops to define business requirements and create an architecture plan.
Current System Analysis & Process Mapping: Assess current systems and processes, then design detailed process flows and user journeys.
Stakeholder Alignment & Customization Plan: Align with stakeholders on objectives, and outline required customisations and integrations.
Develop & Deploy
Configuration & Testing: Configure Salesforce and conduct unit, integration, and user acceptance testing.
Customization & Deployment Planning: Develop custom objects, fields, workflows, and automation, followed by creating a detailed deployment plan.
Data Migration & Performance Monitoring: Plan and execute data migration from legacy systems, and continuously monitor and adjust system performance.
User & Admin Training: Conduct training sessions for end-users and system administrators, and provide comprehensive training materials.
Post-Implementation Support: Offer support services to address any post-implementation issues and regularly update and maintain the Salesforce environment.
Ongoing Learning: Offer continuous learning opportunities through webinars and workshops.